Data Protection

Privacy Policy – How baji123 Protects Your Personal Data

At baji123, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect when you use the baji123 platform, why we collect it, how we use it and what rights you have over your own information.

Last Updated: January 2025

Six Ways baji123 Keeps Your Data Safe

These cards summarise the core privacy commitments baji123 makes to every registered player. The full details are in the policy below.

End-to-End Encryption

Every piece of data transmitted between your device and the baji123 platform is protected by SSL/TLS encryption. This means your login credentials, payment details and personal information cannot be intercepted in transit by any third party.

We Never Sell Your Data

baji123 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments and improve the baji123 platform — nothing else.

You Control Your Data

baji123 gives you meaningful control over your personal information. You can request access to the data we hold, ask us to correct inaccuracies, request deletion of your account data and opt out of marketing communications — all through a simple support request.

Payment Data Security

baji123 does not store your full payment card details on our servers. Payment processing is handled by certified payment providers who operate under their own strict security standards. We only retain the minimum transaction data required for account management and dispute resolution.

Clear Retention Limits

baji123 does not keep your data indefinitely. We retain personal data only for as long as it is necessary to operate your account or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymised according to our internal data retention schedule.

Breach Notification

In the unlikely event of a data breach that affects your personal information, baji123 will notify affected players promptly and take immediate steps to contain the breach. We maintain an incident response plan specifically for data security events and test it regularly.


1. Who We Are

baji123 is an online gaming platform operating at baji123.app. When this Privacy Policy refers to "baji123", "we", "us" or "our", it means the baji123 platform and the team responsible for operating it. This Privacy Policy applies to all users of the baji123 website, mobile application and any other service provided under the baji123 brand.

baji123 acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how baji123 handles your data, you can contact us at [email protected].

Scope: This Privacy Policy covers all personal data collected from players who register on baji123, visit the platform without registering, or interact with baji123 through any supported channel including live chat, email and the mobile app.

2. Data We Collect

baji123 collects personal data that is necessary to operate your account, process payments, verify your identity and comply with legal obligations. We do not collect data beyond what is reasonably required for these purposes. The categories of data we collect are set out in the table below.

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Email address, phone number Account communication, support and notifications
Payment Data bKash/Nagad/Rocket account number, transaction IDs Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Platform security, fraud detection and optimisation
Usage Data Games played, bet history, session duration, login times Account management, responsible gaming monitoring
Verification Data Government-issued ID documents, selfie photos KYC compliance and withdrawal verification
Communications Data Support chat logs, email correspondence Dispute resolution and service improvement

baji123 may also collect aggregated, anonymised data about how players use the platform. This data cannot be used to identify any individual and is used solely for statistical analysis and platform improvement.

3. How We Collect Your Data

baji123 collects your personal data through several channels depending on how you interact with the platform. Understanding where your data comes from helps you make informed decisions about what you share with us.

  • Direct registration: When you create a baji123 account, you provide your name, date of birth, email address and contact details directly through the registration form.
  • Payment transactions: When you make a deposit or request a withdrawal, your payment provider shares transaction details with baji123 to confirm the transfer.
  • Identity verification: When baji123 requests KYC documents, you upload identity documents directly through the account verification section of the platform.
  • Platform activity: baji123 automatically records your activity on the platform including games played, bets placed, session times and login history. This data is generated as a natural result of using the platform.
  • Device and technical data: Your browser and device automatically transmit technical information such as your IP address, device type and operating system when you access the baji123 platform.
  • Support interactions: When you contact baji123 support via live chat or email, the content of those communications is recorded and stored for quality assurance and dispute resolution purposes.
  • Cookies and tracking: baji123 uses cookies and similar technologies to collect data about how you navigate the platform. See Section 7 for full details on our cookie practices.

4. Why We Use Your Data

baji123 uses your personal data only for legitimate purposes that are directly connected to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to the baji123 service. The specific purposes for which we process your data are:

  • To create and manage your baji123 account and verify your identity at registration and during ongoing account reviews.
  • To process deposits and withdrawals and maintain accurate financial records for your account.
  • To comply with anti-money laundering (AML) regulations and Know Your Customer (KYC) requirements that apply to online gaming platforms.
  • To detect and prevent fraud, account abuse, bonus misuse and other prohibited activities on the baji123 platform.
  • To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
  • To send you account-related communications including transaction confirmations, security alerts and policy updates.
  • To send you promotional communications about baji123 offers and new games — but only if you have opted in to receive marketing messages.
  • To improve the baji123 platform by analysing how players use it and identifying areas where the experience can be enhanced.
  • To resolve disputes, respond to support requests and maintain records of communications for quality assurance.
Marketing opt-out: If you no longer wish to receive promotional emails or messages from baji123, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected]. Opting out of marketing does not affect account-related communications.

5. Legal Basis for Processing

baji123 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing your data is necessary to fulfil the agreement between you and baji123 — including operating your account, processing payments and providing access to games.
  • Legal obligation: baji123 is required by law to collect and retain certain data for AML compliance, KYC verification and financial record-keeping. We cannot operate without processing this data.
  • Legitimate interests: baji123 processes some data on the basis of legitimate business interests, including fraud prevention, platform security and improving the player experience. We only rely on this basis where our interests are not overridden by your privacy rights.
  • Consent: Where baji123 relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

6. Who We Share Your Data With

baji123 does not sell your personal data. We share your data only with trusted third parties who help us operate the platform, and only to the extent necessary for them to perform their specific function. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards.

  • Payment providers: bKash, Nagad, Rocket and other payment processors receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
  • Identity verification providers: When baji123 requests KYC documents, a certified identity verification service processes your documents to confirm your identity. This service does not retain your documents beyond the verification period.
  • Fraud prevention services: baji123 uses third-party fraud detection tools that analyse technical and behavioural data to identify suspicious activity. These tools do not have access to your full personal profile.
  • Customer support platforms: Our support team uses a third-party helpdesk system to manage live chat and email communications. Support records are stored securely within this system.
  • Regulatory authorities: baji123 may be required to disclose player data to regulatory bodies, law enforcement agencies or courts where we are legally obligated to do so. We will only disclose the minimum data required to comply with such requests.
No cross-border transfers without safeguards: If any of our service providers are located outside your jurisdiction, baji123 ensures that appropriate data transfer safeguards are in place before sharing your personal data with them.

7. Cookies and Tracking Technologies

baji123 uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences and to understand how players use the site. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.

The types of cookies used on the baji123 platform are:

  • Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your language preference and enable core features like the game lobby and account dashboard. You cannot opt out of essential cookies without disabling the platform entirely.
  • Analytics cookies: baji123 uses analytics tools to understand how players navigate the platform — which pages are visited most, where players drop off and how long sessions last. This data is aggregated and anonymised. You can opt out of analytics cookies through your browser settings.
  • Preference cookies: These cookies remember your settings such as display preferences and notification choices so you don't have to reconfigure them every time you log in.
  • Security cookies: baji123 uses security cookies to detect unusual login patterns and protect your account from unauthorised access attempts.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use the baji123 platform normally.

8. Data Retention

baji123 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. We do not keep data longer than necessary. The general retention periods that apply to different categories of data are:

  • Account and identity data: Retained for the duration of your account and for up to 5 years after account closure, in line with standard AML and KYC record-keeping requirements.
  • Transaction and payment records: Retained for up to 7 years from the date of the transaction to comply with financial record-keeping obligations.
  • Support communications: Retained for up to 3 years from the date of the last interaction, to support dispute resolution and quality assurance.
  • Technical and usage data: Retained for up to 12 months from collection, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus 3 years after you opt out, to demonstrate compliance with consent requirements.

When data reaches the end of its retention period, baji123 securely deletes or anonymises it so that it can no longer be linked to any individual player.

9. Your Privacy Rights

As a baji123 player, you have the following rights over your personal data. You can exercise any of these rights by contacting baji123 support at [email protected]. We will respond to all valid requests within a reasonable timeframe.

Right of AccessRequest a copy of all personal data baji123 holds about you.
Right to RectificationAsk us to correct any inaccurate or incomplete data on your account.
Right to ErasureRequest deletion of your personal data where it is no longer necessary for us to retain it.
Right to RestrictionAsk us to limit how we process your data while a dispute or review is ongoing.
Right to PortabilityReceive your data in a structured, machine-readable format for transfer to another service.
Right to ObjectObject to processing based on legitimate interests, including direct marketing.
Note: Some rights are subject to limitations where baji123 has a legal obligation to retain data — for example, transaction records required for AML compliance cannot be deleted on request. We will always explain clearly if a limitation applies to your request.

10. Children's Privacy

The baji123 platform is strictly for adults aged 18 and above. baji123 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on baji123 or that we have inadvertently collected data from a minor, please contact us immediately at [email protected].

Upon receiving a verified report that a minor has registered on the platform, baji123 will immediately close the account, delete all associated personal data and void any transactions made through that account. We take the protection of minors extremely seriously and have age verification procedures in place at registration to prevent underage access.

11. Security Measures

baji123 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the baji123 platform.
  • Encrypted storage of sensitive data including passwords and payment information on our servers.
  • Role-based access controls that limit which baji123 staff members can access player data, based on their specific job function.
  • Regular security audits and penetration testing to identify and address vulnerabilities in the platform.
  • Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
  • Automated monitoring systems that detect and alert on unusual access patterns or potential security incidents in real time.

While baji123 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials and contact support immediately if you suspect your account has been compromised.

12. Changes to This Privacy Policy

baji123 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to our data practices. When material changes are made, we will notify registered players by email and display a notice on the platform. The updated policy will take effect from the date shown at the top of this page.

We encourage you to review this Privacy Policy periodically so that you are always aware of how baji123 handles your personal data. If you continue to use the baji123 platform after an updated policy has been published, you are considered to have accepted the changes.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how baji123 handles your personal data, please get in touch with our team. We are committed to responding to all privacy-related enquiries promptly and transparently.

  • Email: [email protected]
  • Live chat: available inside your baji123 account dashboard, 24 hours a day
  • FAQ: visit the baji123 FAQ page for answers to common questions about your account and data

When submitting a data-related request, please include your registered email address and a clear description of your request. This helps us locate your account and process your request as efficiently as possible. For identity verification requests, we may ask you to confirm your identity before releasing any account data.

For full details on the rules that govern your use of the baji123 platform, please also read our Terms and Conditions and Responsible Gaming policy.


Your Privacy is Protected — Play with Confidence on baji123

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